Shaw Mobile Privacy Policy

* Speeds reduced beyond 25GB fast LTE data. Shaw Fibre+ Gig Internet customers are eligible to receive a $60 discount per month on the $85 Unlimited and $95 Unlimited + U.S. & Mexico plans. Auto payment and approved credit required. A Shaw Internet bundle discount is available on up to a total 6 lines, based off approved credit. Offer subject to change or cancellation without notice. If you change or downgrade your Shaw Internet plan, you will migrate to the current in-market Shaw Internet bundle discounts applicable to your new Internet plan. This may result in a change to your existing discounts on each Shaw Mobile line and your existing discounts may be unrecoverable. See shaw.ca/mobilediscounts for current in-market discounts available for your Shaw Mobile plans. Taxes, government fees and pay-per-use charges are extra. All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service , Fair Usage Policy and Privacy Policy.

** Holiday Bundle offer available only to new Shaw customers subscribing to a Fibre+ Max Internet (Fibre+ 300, 750, Gig and Gig 1.5), activating at least one Shaw Mobile Unlimited plan, and purchasing select new device on MyTab. New customers must not have subscribed to any Internet or Mobile service in the past 90 days. Holiday Bundle offer includes one $60 discount per month on the $85 Unlimited or $95 Unlimited + U.S. & Mexico plans, and one $500 MyTab credit, which must both be applied to a single line and applicable device combination. Limit of one (1) Holiday Bundle offer per household. Holiday Bundle $500 MyTab credit is only available on select devices will be applied via a $20.84 per month MyTab credit on each monthly bill over the term of your 24-month services agreement. Early cancellation fees apply. While supplies last. Auto Payment and approved credit required. Not all customers will qualify. MyTab credits will begin to be applied on or before your second monthly bill. Account must remain active and in good standing otherwise remaining MyTab credits will be forfeit. Holiday Bundle offer redeemable code and instructions will be sent to customer once Shaw Internet account is activated. Code must be redeemed on or before January 4, 2021. Offer subject to change or cancellation without notice.

1. Unlimited Plans 

 Speeds reduced beyond 25GB fast LTE data. Auto Payment and approved credit required. Offer subject to change or cancellation without notice. Taxes, government fees and pay-per-use charges are extra. A Shaw Internet bundle discount is available on up to a total 6 lines, based off approved credit. All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy. 

2. $0 By The Gig 

Shaw Fibre+ Internet customers are eligible to receive a $15 credit per month on the $15 By The Gig plan. Auto payment and approved credit required. A Shaw Internet bundle discount is available on up to a total 6 lines, based off approved credit. Offer subject to change or cancellation without notice.  You may purchase By The Gig Data one-time passes $10 per 1GB, valid for up to 90 days, which can be used on the Shaw or Nationwide Networks. Pay-per-use, one-time passes and additional add-on charges are extra and may change with notice. All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy. 

3. MyTab monthly payment required. 

Savings based on outright device purchase price. MyTab monthly payment required for 24 months. Conditions apply. Offer subject to change or cancellation without notice. Taxes, government fees and pay-per-use charges are extra. Early cancellation fees apply. 

All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy. 

4. Applicable taxes and government levies extra.

5. Auto Payment  

This plan requires Auto Payment otherwise an additional $5/month charge will be applied for each month the pre-authorized payment (Auto Payment) is not activated on your account. All Shaw Mobile services are subject to our Terms of Service, Internet Traffic Management Policy, Fair Usage Policy and Privacy Policy. 

6. Unlimited Plans Data Policy 

Shaw Mobile’s Unlimited data plans include 25GB of Fast LTE data on the Shaw Network, as well as 2GB data on the Shaw Nationwide Network, or Shaw Nationwide + U.S. & Mexico if subscribed to Unlimited + U.S. & Mexico. When using your plan’s included data allotment, you can expect 4G LTE data speeds of up to 50 Mbps. Once your allotment is depleted, you will continue to have access to data services, with no data overage fees, but at a slower speed – of up to 256 kilobits per second (for downloads) and 128 kilobits per second (for uploads) on the Shaw Network, and up to 128 kilobits per second (for downloads) and 64 kilobits per second (for uploads) on the Nationwide Network. While roaming in the U.S. or Mexico on the Unlimited + U.S. & Mexico your data access will be halted after 2GB unless additional One-Time Passes are purchased. Additional details can be found in the Fair Usage Policy. 

We will send you a text message notifying you when you have used 70% and 100% of the allotment included in your plan, at which point you may choose to purchase more data to your plan. In all cases, usage is subject to the Shaw Mobile Terms of Service and Fair Usage Policy. 

7. Unlimited Talk & Text 

All plans include unlimited incoming talk & outgoing Canada-wide talk from the Shaw or Nationwide Networks to Canadian phone numbers. All plans also include unlimited global text, picture, and video messaging when connected to the Shaw or Nationwide Networks.

Unlimited + U.S. & Mexico includes unlimited incoming talk & text and unlimited outgoing talk & text to Canadian, U.S. & Mexico numbers while in Canada (on the Shaw or Nationwide Networks) and, while in the U.S., to the U.S. and back to Canada, or, in Mexico, to Mexico or back to Canada. Additional pay-per-use and long distance charges may apply. For example, while roaming in the U.S., calls and text messages to Mexico will incur additional long-distance and pay-per-use charges, respectively.

8. Pay Per Use, One-Time Passes and Add-On Charges  

Pay Per Use, One-Time Passes and Add-On charges are extra and subject to change. 

9. Shaw Go WiFi 

Shaw Mobile customers get exclusive access to over 450,000 WiFi hotspots across Western Canada. 

Based on an eligible Internet and mobile bundle plan from Shaw compared to a mobile-only plan. Speeds reduced beyond 25GB fast LTE data. Auto payment and approved credit required. Conditions apply.

A one-time connection fee of $30 applies to each new line activation or hardware upgrade. 

12. Eligibility​

Eligible customers must be subscribed to an eligible Shaw Internet plan and reside within the Shaw wireless coverage area. For more coverage information see shawmobile.ca/coverage. All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy. 

13. Offer subject to change or cancellation without notice. All Shaw Mobile services are subject to our Terms of Service, MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy. 

14. While supplies last, and is subject to change or cancellation without notice. Samsung Galaxy S20 FE 5G device purchased must be activated on the Shaw Mobile network on a 24-month services agreement. Must be legal owner of the phone traded in. Maximum 1 phone per trade-in. The $150 MyTab Bonus Savings is available to customers who trade in any device. MyTab Bonus Savings are applied at the time of purchase on the price of the Samsung Galaxy S20 FE 5G device on MyTab in-store after taxes. The MyTab Bonus Savings will be applied against the upfront cost or the MyTab charge of the phone and following the application of the device value trade-in credit; any unused portion of the MyTab Bonus Savings will be forfeited and may not be used towards the purchase of any other product or service and may not be redeemed for cash. Additional amount of trade-in credit depends on the value of the phone traded in and is applied after taxes; not all phones will get an additional trade-in credit. MyTab Additional Terms of Service apply – see MyTab Program Early cancellation fees apply. To receive the credit, customer must remain in good standing. This offer cannot be combined with any other promotional service credit offer. If you downgrade from your plan within 24 months to a plan that is not eligible for a MyTab savings discount, or to a plan that is only eligible for a lower MyTab savings discount amount, then you will be charged a fee equal to all, or prorated part, of the discount received. Applicable taxes extra.

15. While supplies last, and is subject to change or cancellation without notice. Samsung Galaxy Z Flip 5G device purchased must be activated on the Shaw Mobile network on a 24-month services agreement. Must be legal owner of the phone traded in. Maximum 1 phone per trade-in. The $500 MyTab Bonus Savings is available to customers who trade in any device. MyTab Bonus Savings are applied at the time of purchase on the price of the Samsung Galaxy Z Flip 5G device on MyTab in-store after taxes. The MyTab Bonus Savings will be applied against the upfront cost or the MyTab charge of the phone and following the application of the device value trade-in credit; any unused portion of the MyTab Bonus Savings will be forfeited and may not be used towards the purchase of any other product or service and may not be redeemed for cash. Additional amount of trade-in credit depends on the value of the phone traded in and is applied after taxes; not all phones will get an additional trade-in credit. MyTab Additional Terms of Service apply – see https://support.shaw.ca/t5/mobile-articles/shaw-mobile-mytab-program/ta-p/22459. Early cancellation fees apply. To receive the credit, customer must remain in good standing. This offer cannot be combined with any other promotional service credit offer. If you downgrade from your plan within 24 months to a plan that is not eligible for a MyTab savings discount, or to a plan that is only eligible for a lower MyTab savings discount amount, then you will be charged a fee equal to all, or prorated part, of the discount received. Applicable taxes extra. All services subject to Shaw Mobile’s Terms of Service, Internet Traffic Management Policy, Fair Usage Policy and Privacy Policy located at shawmobile.ca. © Samsung Galaxy Z Flip 5G is a registered trademark of Samsung Electronics Co, Ltd. Screen images simulated. The Shaw Mobile name and logos and other words, titles, phrases, marks, logos, icons, graphics are trademarks of Shaw Communications Inc.

16. Based on an eligible Internet and mobile bundle plan from Shaw compared to a mobile-only plan.

17. Offer is available for a limited time and is subject to change without notice. To be eligible for this offer you must be a Shaw Mobile customer on a By The Gig Plan and have a received a SMS from Shaw Mobile notifying you of this offer. The 2GB of data may be used on the Shaw or the Nationwide network. All Shaw Mobile services are subject to our Terms of Service MyTab Additional Terms of Service, Fair Usage Policy and Privacy Policy.

18. A one-time $30 connection fee will apply for each new postpaid activation. 1 Offer is available for a limited time and is subject to change or cancellation without notice. To be eligible for the offer, you must activate a new postpaid line on an in-market Unlimited plan. A monthly allotment of 1000 international long distance minutes to China and Hong Kong will be applied to your account for six months. The 1000 international long distance minutes to China and Hong Kong can be used in Shaw Nationwide. To receive the offer, you must remain an active subscriber on an Unlimited plan. The offer will be applied to your account immediately following activation. Any unused portion of your monthly 1000 international long distance minutes to China and Hong Kong will not carry forward to the next month, and will not be applicable to any service other than international long distance calls to China or Hong Kong. For more coverage information, visit shawmobile.ca/coverage. Speeds reduced beyond Fast LTE data amounts. Fair Usage policy and additional terms and conditions apply. Applicable taxes extra. The Shaw Mobile name and logos and other words, titles, phrases, marks, logos, icons, graphics are trademarks of, or are used under license by, Shaw Communications Inc.